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Client Performance Management Case Studies
Family Dollar Performance Management Case Study

Family Dollar

A chain of discount stores across the US; $6 billion in annual
sales; 6000 stores

Client
Need:

The chain’s new Senior Vice President – Human
Resources wanted to jump-start executive
commitment to performance management. But
the company had never had an organization-wide
performance management process and several
senior executives were skeptical about its
importance.

Our Solution:

We presented a Performance Management Executive
Overview for the CEO and other senior executives. We
described how best practices in performance
management could be incorporated into an
organization comprised of thousands of locations, with
each location’s employing fewer than ten people.

Successful Result:

The executive team green-lighted the development of
a company-wide performance management system
tailored to their unique situation.

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