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  Strategy-based Performance Management



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Client Performance Management Case Studies
Metropolitan Life Performance Management Case Study

Metropolitan Life

Largest life insurer in the United States;$44.8 billion revenues;
83,800 employees

Client Need:

Senior HR executives were concerned about the distribution of
performance appraisal ratings. Did their results parallel those
of similar organizations?

Our Solution:

Dick Grote spent a full day working with the senior HR leadership
team and internal performance management specialists. They
reviewed the results by business units, experience, demographics,
and many other factors. At the end of the day MetLife knew exactly
how their results compared with other companies.

Successful Result:

Peace of mind. MetLife understood why some employee groups were
rated higher or lower than others, and where the company’s results
mirrored the results that other major employers reported.

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